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Frequently Asked Questions 

  • Why choose a private transfer?
    When you think about private transfer what is the first thing that comes to mind? Might be “too expensive for my budget." While it is true that it might cost more than a metro ticket, it is good to evaluate the benefits of planning this transportation ahead. Having a private transfer means you do not have to wait for a metro ride or a train to show up when you arrive at the airport (tired and jet legged!) Typically you are met at the airport by a driver (drivers are the people you see holding signs with names on them outside of the baggage claim in the arrivals hall). Many travelers enjoy having all their transportation taken care of (including payment) before they arrive at their destination airport, especially if they're coming off a long-haul flight. Plus, many drivers will monitor their passengers' flights, so they can adjust pick-up times if there are delays. Fantastica Italia works with some of the most reliable drivers to make sure you start (end or continue!) your vacation in the best way!
  • Why book with Fantastica Italia?
    Save time and avoid stress Planning is not an easy task, especially when you do not know much about the countries you want to visit. Then travelling with kids, wanting a special experience or having only a few days to see everything you want, might make it more stressful than enjoyable. First thing to know about Fantastica Italia, is that we really do know Europe well: after all, most of our team grew up and was raised there, so you can be sure of that! We have a first-hand knowledge on most of the experiences we offer, we personally know most of the hotels, resort, vendors, drivers, and people we work with (we may or may not have enjoyed a few cooking classes ourselves and slept in some of the best rooms we have to offer you!) We want to make it easier and more enjoyable for you. From choosing the accommodation you prefer, train tickets, transportation, special experiences, off the beaten path tours and journeys, to the perfect honeymoon or fun for the whole family, we have it all. You only have to think about what to pack (maybe we can give suggestions there too?) After all, this is YOUR time to relax and enjoy. Unique services Have you ever dreamt of becoming a gladiator for a day? Or thought about tracing your roots back to Italy? What about pasta and gelato making in Florence? With Fantastica Italia it's all possible! Everyone is different so why settle for the same experiences and see the same things like everyone else? Follow your passions and let us organize that Ferrari test drive in Maranello or that cooking class immersed in the Tuscan Hills. Some experiences are hard to find on your own, so check our sample itineraries to start exploring! Peace of mind Even after a trip is planned, things don’t always turn out exactly as expected. A flight is cancelled, a piece of luggage gets lost, a passport is misplaced, or a kid gets ill with a high fever on the other side of the world. When “stuff happens,” it's reassuring to have someone you can count on to resolve problems. We offer 24/7 assistance (yes even when you are overseas) for your own peace of mind. Did you know we offer insurance as well? Check it out here! Budget wisely When some people think of travel agents, 'expensive' is the first thing that comes to mind. We offer experiences and trips for every budget. How much you want to spend is very important to us. We will plan your trip according to your needs and wishes but also to your budget. We strive to give you the perfect vacation and all costs are itemized in your proposal. So, no hidden fees or unexpected things to pay when you arrive to your destination (well that Gucci bag you saw in Rome might not be included!) Do not take our word for it Before deciding, take you time to read our testimonials, to see first-hand what others say about us.
  • Why book a train in advance?
    Trenitalia's train schedules and fares are typically released between 90-120 days in advance, so you can buy your train tickets 2 months ahead of when you'll need them. We can book it for you as a service included in your itinerary (so you do not have to stress the day of!) and select the most convenient times based on your preference. Buying tickets soon after they're released gives you a better chance of securing seats during busy travel days and may give you access to sales or ticket discounts that are only available for advance purchases. Since tickets can be bought until the train departs, you can never be sure of how many tickets are left or if the train is still available, when buying the tickets the same day. We highly recommend planning in advance for this part of your trip. You can book your train on your own here, or let us include it in your perfect trip.
  • Private vs group tours
    When it comes to planning your dream vacation, you want to make the most of it. Whether you’re traveling with friends and family or if you choose to go solo, there’s never a right or wrong way to do things. Some people prefer to always have everything private (it is also a matter of budget of course!) others are happy in groups. Budget As mentioned above, one of the main factors in deciding whether a group tour or a private tour is best is the budget. Private tours are often more expensive for couples but could be around the same cost as a group tour if travelling with family or with more people. Schedule Private tours allow you to choose exactly what you want to do and when. The freedom on how to spend your time is the main reason people choose private tours over group tours. Everyone is different when it comes to the time they like to spend at certain places. On the other hand, group tours have everything planned for you with little room for flexibility. Customization Normally, group tours rely on fixed itineraries, meeting places and times but it can be a good choice to see a few specific sites you do not want to miss or the highlights or a place and meet people from around the world. There is also to be said that, for most people group tours mean 'more touristy': it can be true sometimes, but with Fantastica Italia you can be sure that the group tour companies that we work with, have some of the most unique experiences (what about a food tour in Venice or an underground tour of Rome?) Private tours are designed around what travelers want to get out of their vacations. They might be the best choice when traveling with small children (the kids are too tired? You have your own driver to follow your needs) or elderly people (cannot do those steps? Your driver/guide will find the perfect way to have an easier access.) Also, it can be ideal when you do not have many extra days to spend somewhere. You do not have time to go see the Amalfi Coast, but really want to see the Pompeii ruins: take a private day trip from Rome at your own convenience. At Fantastica Italia we offer both: our group tours are always with the best companies offering unique experiences and never with more than 12/15 people. Because these groups are so small, you’ll still find it easy to hear and interact with your guide. We also offer some of the best private experience tailored to your needs. Some people choose a mix of both, usually if they want to see something specific not offered in a group tour, or if no convenient times are available. Contact us to start planning the perfect trip for you. We pride ourselves on accomplishing what seems impossible (even budget wise!) and you can be sure that with Fantastica Italia you will have the most unique vacation. We will always make sure you do not miss anything of your bucket list. After all, nobody knows you better than yourself and at Fantastica Italia we work with your needs, ideas, budget, and dreams too, to plan the most ideal trip for you!

 

Start planning your trip to Europe!

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